Privacy Policy

1) Information we collect

• Contact data (name, email, phone, company) when you contact us.
• Technical data (IP address, device/browser info, pages viewed, approximate location) via cookies or analytics.
• Marketing data (preferences, responses) if you opt in to updates.
• Business data required to provide our services (e.g., ad account IDs, goals, budgets).

2) How we use your information

• To respond to enquiries and provide our services.
• To operate, secure, and improve our website and marketing.
• To comply with legal obligations and enforce agreements.
• With your permission, to send updates or marketing you can opt out of anytime.

3) Lawful bases

We rely on one or more of the following: performance of a contract, legitimate interests (e.g., website security, service improvement), consent (for optional marketing), and legal obligations.

4) Sharing your information

We may share limited data with service providers (e.g., hosting, analytics, communications) under contracts that require confidentiality and data protection. We do not sell your data.

5) International transfers

Where data is transferred outside the UK, we use appropriate safeguards (such as standard contractual clauses) as required by UK GDPR.

6) Data retention

We keep personal data only as long as necessary for the purposes described or to meet legal requirements. Typical retention for enquiry records is 24 months unless we begin an engagement.

7) Your rights

Under UK GDPR you may have rights to access, correct, delete, or restrict your data; object to processing; data portability; and withdraw consent (where relied upon). To exercise these rights, email support@tfmarketingltd.com.

8) Cookies & analytics

We may use necessary cookies for site functionality and optional analytics cookies to understand usage patterns. You can manage cookies via your browser settings. If we use analytics or ad platforms that set cookies, their use will be disclosed in our cookie notice (if applicable) and can be managed via consent tools where provided.

9) Security

We implement technical and organisational measures appropriate to the risk, including access controls, encryption in transit, and data minimisation.

10) Third-party links

Our site may link to third-party websites. We are not responsible for their privacy practices.

11) Contact & complaints

You can contact us at support@tfmarketingltd.com. You also have the right to complain to the ICO (Information Commissioner’s Office) at ico.org.uk.

12) Changes to this policy

We may update this policy periodically. We will post the new version with a revised “Last updated” date.

Contact

If you have questions about this policy or your data, email support@tfmarketingltd.com with the subject Privacy Enquiry.